Shipping Policy for E-Ration Card Printing Service



At e-Ration Card Portal, we are dedicated to providing efficient and reliable shipping services for your e-Ration Card printing needs in West Bengal. We work closely with our shipping partners, India Post and Ecom Express Courier Services, to ensure that your orders are delivered promptly and securely. Please take a moment to review our shipping policy for a smooth and transparent experience.

1. Shipping Partners:
India Post: We have partnered with India Post, a trusted national postal service, for the delivery of our E-Ration Cards. India Post is known for its extensive reach and dependable delivery services.
Ecom Express Courier Services: In addition to India Post, we also collaborate with Ecom Express Courier Services, a reputable courier company with a strong network in the region.

2. Shipping Zones:
We currently offer E-Ration Card printing and shipping services exclusively within West Bengal.

3. Shipping Times:
*We aim to process and dispatch orders within 2 business days from the date of order confirmation.
*The estimated delivery time may vary depending on your location within West Bengal. Generally, your order should be delivered within 3-7 business days from the date of dispatch.

4. Shipping Costs:
*Shipping charges do not apply to registered users. Also, we do not charge any shipping amount for normal orders. But in some special orders, it will apply the charges. Calculated based on the weight of your order, delivery location, and the chosen shipping method (India Post or Ecom Express Courier Services).
*The shipping cost will be displayed during the checkout process for your review before finalizing your order.

5. Order Tracking:
*We provide tracking information for all orders dispatched via India Post or Ecom Express Courier Services. You will receive an email or SMS with a tracking number once your order is shipped.
*You can use this tracking number to monitor the status and location of your shipment on the respective courier service's website.

6. Delivery Attempts:
*If the delivery is unsuccessful on the first attempt, our shipping partners will make subsequent attempts as per their policies.
*In case of multiple unsuccessful delivery attempts, you may need to coordinate with the courier service directly to arrange a suitable delivery time.

7. Shipping Delays:
*While we strive to ensure timely deliveries, please note that shipping delays may occur due to unforeseen circumstances, such as adverse weather conditions or government regulations.

8. Shipping Address:
*Please ensure that you provide a complete and accurate shipping address when placing your order to avoid any delivery issues. We will not be responsible for orders shipped to incorrect addresses provided by customers.

9. Shipping Charges for Returns:
*If a return is necessary due to an error on our part (e.g., incorrect order), we will cover the return shipping charges.

10. Contact Information:
*For any shipping-related inquiries or concerns, please get in touch with our customer support team at:
Email: contact@erationcard.in
Phone: +911169269086

We are committed to providing you with a seamless E-Ration Card printing and shipping experience in West Bengal. If you have any questions or require assistance, please do not hesitate to reach out to us. Thank you for choosing the e-Ration Card Portal for your e-Ration Card needs.

All your questions answered

e Ration Card is PDF format of Digital Ration Card issued by the authority under Food and Supplies Department, Government of West Bengal. e-Ration Card has the same validity as printed digital ration card and can be used to draw food grains and kerosene oil under a public distributor system for the fair-price shop.

eRation card portal is a dedicated portal for eRation card printing services for helping the West Bengal government. After approval of the New Ration Card, Ration card correction, and Ration dealer change, People who need the faster process of DRC can apply and get the PVC Printed ERC within 7 days just for ₹50.

Since 2021, the West Bengal government has removed, the application form for Duplicate ration cards from the Government PDS portal on the general application dashboard. Even though the government has declared that "Digital Ration Card and e-Ration Card have same validity", Ration Card holders are repeatedly applying for modified cards (form 5,6,8,13,14) in different ways, and are expecting PVC cards.

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